Manage a book of existing self-serve and enterprise customers as primary post-go-live contact. Drive adoption, monitor account health, conduct check-ins, support onboarding, coordinate escalations, identify retention and expansion opportunities, and collaborate with Sales, Support, Billing, Implementation, and Technical teams to maximize customer value and revenue.

Support day-to-day revenue operations across Sales, CS, Marketing, and Finance. Maintain CRM data accuracy, manage lead/account assignments, track renewals, build reports and dashboards, support workflows, audits, system configuration, and cross-functional process improvements.

Hunt and close new B2B customers for Restream across the full sales cycle. Build pipeline from inbound leads and self-serve users, prospect creatively, present product value, negotiate contracts, and collaborate cross-functionally to represent customer needs and scale sales processes.