The Tier1 Product Support Specialist at Ylopo focuses on providing technical assistance and customer support to clients through various communication channels. Responsibilities include troubleshooting client issues, maintaining client confidentiality, collaborating with other departments, and developing strong client relationships to ensure satisfaction with the company's tools and systems.

The Senior Technical Product Manager will define and launch complex features, collaborate with data scientists and engineers, manage projects, and optimize AI-powered products. They will also address AI-related risks and work with various teams to support product development and customer strategies.

The Performance Data Analyst will analyze and optimize performance metrics, develop KPIs, and provide insights for decision-making. The role involves writing and troubleshooting SQL queries, collaborating with stakeholders, and generating reports using tools like Google Sheets or Tableau.