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As a Substance Use Disorder (SUD) Clinical Care Navigator at Spring Health, you will engage with individuals seeking support for substance use disorders, provide compassionate care, coordinate services, and collaborate with interdisciplinary teams to ensure effective care delivery. This remote full-time role involves conducting outbound calls, assessing clients' needs, providing information on treatment options, coordinating care services, and supporting clients in achieving recovery goals.

The Substance Use Disorder (SUD) Clinical Care Navigator at Spring Health will provide assessment, support, referral, and care coordination for members seeking help with substance use. Responsibilities include telephonic screening, goal setting, referral facilitation, crisis support, documentation, problem-solving, and collaboration with multi-disciplinary teams. The position requires active listening, communication skills, knowledge of SUD clinical care practices, and a commitment to diversity and inclusion.

Account Executives will lead the sales process for Spring Health's mental health services, managing customer relationships, conducting presentations, and collaborating with cross-functional teams to achieve sales targets.

As a Senior Manager of Analytics at Spring Health, you will lead the embedded analyst program, collaborating with the Medical Affairs team to improve data infrastructure, tools, and dashboards. You will manage three analysts, refine operational processes, and ensure the team meets its key performance indicators (KPIs).