Provides employee relations case management, investigates misconduct and discrimination claims, advises managers on workplace policies and labor agreements, supports disciplinary hearings and grievance responses, and maintains confidential investigation records. The role also assists with contract administration, employee training, unemployment claims, reporting, policy improvements, and collaboration with Legal, HR, management, and union stakeholders.

Maintains and reconciles daily attendance, enrollment, ADM, and truancy data in PowerSchool. Monitors chronic absenteeism, supports families facing attendance barriers, initiates interventions, and serves as a liaison between the school and Central Office. Troubleshoots attendance and enrollment issues, communicates applicable policies and laws, maintains audit documentation, collaborates with stakeholders, and prepares related reports and correspondence.