Own a portfolio of fleet-operations software customers, driving product adoption, customer outcomes, renewals, account recovery, and expansion. Proactively engage customers, analyze usage and telemetry, identify risks and opportunities, lead consultative conversations, and turn feedback into internal action. The role requires responsible daily AI use, strong communication, commercial awareness, and the ability to handle objections and secure clear next steps.

Lead GTM for an AI fleet intelligence product by building ICP-specific positioning, running demand-generation experiments, converting customer proof into sales assets, enabling sales and partners, and using AI-assisted workflows to drive pipeline and measurable outcomes.

Investigate and diagnose complex customer issues using telemetry, GPS, IoT, and application data; build repeatable solutions, automations, and playbooks; communicate technical findings clearly to customers; collaborate with Product and Engineering to eliminate recurring problems and improve customer workflows using AI and data analysis.