Lead strategy and operations for CMOM's family membership program through a multi-year museum transition and opening. Drive acquisition, retention, revenue forecasting, member communications, systems integrations, staffing, and performance reporting while supervising the Membership Manager and coordinating cross-departmental campaigns and service protocols.

On-call supervisor for museum public programs supporting setup/breakdown, supervising Museum Educators, running events and workshops, engaging families and children, ensuring safety and policy compliance, assisting with documentation and operations, and supporting guest artists during primarily weekend shifts.