Lead and manage the Next Steps program to connect individuals to spiritual growth and responsibility, oversee guest services and special-event experiences, recruit/train staff and volunteers, develop strategy and systems, manage budgets, and supervise Next Steps, Guest Services, and Groups coordinators.

Create, publish, and manage social content across Instagram, TikTok, and Facebook. Film, edit, and prepare short-form videos and graphics, schedule posts, engage with followers, monitor trends, and maintain brand voice and visual consistency while escalating sensitive conversations.