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Lead a 4-person HR team to manage HR operations, employee relations, union contract negotiations, performance management, payroll/benefits, recruitment, onboarding/offboarding, compliance, and DEIA initiatives. Serve as trusted advisor to leadership and Board, oversee HR policies and investigations, manage HR budget and vendors, and support the museum's Health and Safety Plan.

Own full-cycle payroll processing in Paycom and administer employee benefits and leave programs. Ensure compliance with wage laws and collective bargaining agreements, reconcile payroll with finance, manage enrollments and vendor invoices, support onboarding/offboarding and recruitment, maintain employee records, generate HR reports, and lead transition from external contractors to an internal payroll/benefits function.

Create and publish social and email marketing content that tells the museum's stories, grows online communities, produces short-form video and podcast episodes, tracks and analyzes engagement metrics, and collaborates with colleagues to support exhibitions, programs, fundraising, and institutional goals.

Coordinate development, implementation, and assessment of multigenerational and adult museum programs. Provide administrative, logistical, and on-site support; liaise with external talent; create registration pages; assist marketing, manage records, contracts, travel, expenses, and accessibility considerations to maximize attendance and program impact.