Lead end-to-end UX research and design activities: plan and conduct user and stakeholder interviews, workflow analysis, and usability testing. Synthesize insights into UX strategies, map complex workflows, and create low-to-high-fidelity interaction and UI designs in Figma. Collaborate with product, engineering, data, IT, and business partners to ensure feasible, scalable solutions; may act as sole UX resource on projects.

Provide administrative and project support to senior leaders across multi-site biologics development teams. Manage complex calendars, meetings, travel, expense reports, onboarding/offboarding, SharePoint and OneNote documentation, town halls, communications, and Microsoft-based survey and documentation tools while maintaining confidentiality and cross-site coordination.