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The role involves building data infrastructure, developing data pipelines, and collaborating with teams to ensure data quality and performance.

The Senior Product Manager will drive the vision and roadmap for the Workforce Scheduling Platform, focusing on optimizing expert deployment, ensuring product delivery, and exploring AI/ML technologies to enhance scheduling processes.

Lead the strategy for environment orchestration and integration across hybrid platforms, ensuring CI/CD automation, scaling, and collaboration with multiple teams.

Support transformation initiatives to enhance citizen experience. Collaborate with stakeholders, conduct research, and develop actionable insights for continuous improvement.