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The Computer User Support Specialist provides Tier 2 support to over 300 users, troubleshooting hardware and software issues, managing accounts, and ensuring compliance with policies. The role includes installation and relocation of computers, monitoring compliance, and collaborating with teams to maintain system functionality and support VIP end users.

The Database Administrator at Link Solutions will manage and maintain databases for the US Army’s Southeastern Regional Network Enterprise Center, ensuring reliability, performance, and security. Responsibilities include database installation, routine maintenance, developing data models, facilitating automation of business processes, and administering SharePoint sites. The role requires attending to all phases of the Software Development Life Cycle (SDLC).

The Web Content Administrator will manage web content for the US Army, ensuring compliance with Department of Defense regulations and security standards. Responsibilities include content creation, website maintenance, technical support, audits, and collaboration with IT teams. This role emphasizes quality assurance and user support for web services.

The Help Desk Support Service Specialist will provide Tier II support to users, leading a team to improve service delivery and resolve issues. Responsibilities include training team members, serving as an escalation point for help desk inquiries, and providing technical support across various platforms. The role also involves developing process improvements and maintaining operational procedures.

The Information Security Analyst will support the US Army’s network security efforts, ensuring compliance with security policies and frameworks, identifying security risks, and maintaining the integrity of government information assets. Responsibilities include developing security procedures, providing analytical support, and collaborating with system owners to address security vulnerabilities.

The Help Desk Support Service Specialist will provide Tier II technical support for the US Army’s Southeastern Regional Network Enterprise Center, assisting users with hardware, software, and networking issues. Responsibilities include troubleshooting, user education, system administration, and ensuring network security while updating procedures and maintaining operating systems.

The IT Logistics Specialist will manage logistics support for the Army Network Enterprise Center, ensuring efficient operations and maintenance of IT resources by implementing logistics plans, coordinating with teams, maintaining accurate records, conducting audits, and ensuring compliance with regulations.