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The Customer Service Respiratory Coordinator serves as the primary contact for customer inquiries, order placements, and problem resolution. They coordinate patient check-ins, assist with equipment orders, manage communications between clinical teams, and maintain knowledge of insurance processes for medical equipment. The role prioritizes exceptional customer service and efficient operations.

The Customer Service Representative is responsible for providing exceptional service as the first point of contact for customers, taking orders, answering questions, handling complaints, and troubleshooting issues while maintaining a professional attitude and coordinating services.

As a Customer Service Representative, you will be the first point of contact for customers, handling orders, questions, and complaints while maintaining a positive attitude. You will assist customers through various channels, maintain knowledge of insurance procedures, coordinate service requests, and uphold company service standards.