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As a Customer Success Manager at Persona, you will oversee customer relationships, manage onboarding, and drive engagement and renewals for enterprise clients. You'll collaborate with various teams to improve the product based on customer feedback and create resources to enhance customer experience throughout their lifecycle with Persona.
The Enterprise Solutions Engineer at Persona will work closely with Customer Success Managers to ensure customer satisfaction, manage technical solution design and delivery for enterprise accounts, and collaborate with product and engineering teams to relay customer needs and enhance the product. This role involves fostering strong relationships with customers and internal teams, while continually educating others and driving strategic problem-solving efforts.
As a Sales Development Representative at Persona, you will drive sales growth by conducting outbound prospecting activities, qualifying prospects, and collaborating with Account Executives to generate leads. You'll maintain detailed records of interactions in Salesforce and stay updated on market trends to effectively position the company's offerings.
As a Core Solutions Engineer at Persona, you'll act as the primary technical contact for customers, helping them leverage the identity platform effectively. Your role includes understanding business challenges, providing tailored solutions, owning project delivery, collaborating with various teams, and continuing to enhance customer support processes.
As a Sales Engineer at Persona, you will serve as a technical advisor to prospective customers, leading them through product demonstrations and helping shape the product roadmap with insights from the field to drive revenue growth.
As an Account Executive at Persona, you will drive enterprise customer acquisition through a consultative sales approach and optimize go-to-market strategies. You will manage the full sales cycle, enhance sales processes, and engage with both technical and non-technical stakeholders to achieve ambitious sales goals.
As a Senior Product Deployment Strategist at Persona, you will be responsible for the ultimate success of customer relationships, consulting on product capabilities, informing product roadmap, and owning customer relationships with large organizations. Requires 3+ years of experience in consulting or customer success, strong technical aptitude, interpersonal and communication skills, empathy, and a growth mindset. Ability to travel up to 25% of the time.
As an Enterprise Account Manager at Persona, you will be responsible for managing customer relationships, driving revenue growth, and influencing product roadmap by synthesizing customer feedback. You will work cross-functionally with sales, engineering, product, and marketing teams to ensure customer success and platform adoption.
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