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The IT Support Analyst at Material Bank will provide onsite and remote tech support for approximately 200 employees, focusing on end-user experience. Responsibilities include troubleshooting hardware/software issues, managing level 1 and 2 tickets in JIRA, deploying Windows/Mac environments, and collaborating on corporate projects.

The Senior Manager, Customer Experience will oversee customer-facing teams, improve customer registration and onboarding processes, develop customer success strategies, monitor key metrics, and drive continuous improvement. This role necessitates collaboration with other departments to advocate for customer needs and ensure high satisfaction levels.

As a Program Manager, you will lead the relaunch of the Digital Sampling initiative, engaging building materials manufacturers, managing partnerships, and ensuring effective feedback integration into product development, all while driving successful execution of the program from beta to paid commitments.

As a Principal Data Engineer at Material Bank, you will design scalable database systems for an eCommerce catalog, emphasizing BOM management and decentralized data ownership. Responsibilities include creating data models, developing ingestion pipelines, and ensuring data quality across multiple platforms. You will also lead the development of a self-serve data infrastructure for domain teams to autonomously create and manage data products.

The Transition Account Manager at Material Bank will facilitate the shift of Brand Partners from traditional account management to a self-serve platform, building relationships, offering consultative support, managing projects, and driving engagement through upselling and training.

As a Staff UI Engineer, you will lead the design and implementation of the front-end architecture for the Brand Central Portal, collaborating with UX designers and backend engineers to create intuitive and scalable UI components. Your focus will be on optimizing performance, ensuring responsiveness, and maintaining coding standards to enhance user satisfaction in a fast-paced e-commerce setting.

As a Staff Software Engineer, UI at Material Bank, you'll lead the development of front-end architecture, ensuring intuitive and responsive user interfaces. You'll collaborate with product, design, and QA teams, optimizing UI components for performance, and document best practices. Your expertise in React and front-end technologies is crucial for enhancing user satisfaction on our innovative e-commerce platform.