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As an Operations Representative at Cargomatic, you will serve as the main point of contact for customers, managing daily operations and communications, collaborating with internal teams to enhance customer experience, and developing processes for support staff.

The Customer Service Representative will manage customer inquiries and accounts in the transportation sector, particularly in drayage and trucking. Responsibilities include processing orders, tracking shipments, resolving issues, and supporting the sales team. Candidates should possess strong communication and problem-solving skills, as well as familiarity with CRM and logistics software.