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As a Tech Lead, you will design, develop and maintain backend applications focusing on conversational AI and automation. You’ll work with cross-functional teams using microservices architecture, troubleshoot technical issues, and ensure high-quality software solutions throughout the development lifecycle.
Aisera is seeking a Customer Engineer to be the primary technical point of contact for customers, develop workflows based on customer requirements, and troubleshoot technical issues.
As a Senior Software Engineer, you will develop, test, and deploy high-quality UI software solutions using HTML, CSS, and JavaScript in a cloud-native environment, working with cross-functional teams and back-end developers to integrate UI components with APIs. You will participate in code reviews, identify software defects, and stay updated with industry trends.
The Senior DevOps Engineer will design, implement, and manage Infrastructure as Code for cloud platforms, automate deployment processes, maintain CI/CD pipelines, and enforce security best practices. The role requires collaboration with development and operations teams, monitoring system performance, and troubleshooting production issues.
As an Enterprise Customer Success Manager at Aisera, you will act as the primary contact for customers, guiding them from onboarding to renewal. You'll build relationships with key stakeholders, drive product adoption, manage business reviews, identify customer pain points, and ensure high levels of satisfaction and engagement with Aisera's solutions.
The Technical Lead AI/ML will lead a team of engineers and data scientists to create and implement advanced AI/ML solutions, collaborating with product and software engineers. Responsibilities include designing algorithms, validating models, mentoring team members, and keeping abreast of industry trends.
As a Sales Engineer at Aisera, you will bridge the gap between sales and engineering, helping customers understand the capabilities of Conversational AI. Responsibilities include participating in the sales process, delivering technical overviews, conducting demos, and supporting both pre-sales and post-sales efforts while ensuring customer success.
The Product Marketing Manager will develop and execute go-to-market strategies, creating messaging and content to understand customer needs and competitive landscape. This role involves collaborating with product management, sales, and customer success while leading product launches and conducting market analysis.
Qualify new sales opportunities, educate customers on Aisera's value, manage multiple customers, prospect cold leads, demonstrate AI Service Management solution, close sales with $1M quota, maintain and expand prospect list.
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