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Serve as the first point of contact for clients, guiding them through trading tools, troubleshooting account issues, and collaborating with teams to improve client experience.

The API Support Analyst I will assist clients with API products, respond to inquiries, guide API integration processes, and document interactions.

Provide technical and functional support for the Trader Workstation, troubleshoot connectivity and software issues, and liaise between customers and internal teams for resolution.

The Social Media Manager is responsible for building engagement and connection across social platforms, creating and publishing content, and collaborating with teams to enhance IBKR's social presence.

Perform compliance, financial, and operational audits for global regulated brokerage entities. Plan and execute audit fieldwork, assess control effectiveness, document findings, discuss issues with stakeholders, and deliver recommendations following professional standards.

Design, develop, and maintain high-performance, multi-tier web applications for customer registration and account management. Develop Java services, PL/SQL/Oracle schemas and batch processes, integrate SPAs (Angular/Vue), use Spring (Boot/MVC), Gradle builds, and collaborate via Bitbucket/Gerrit. Support UNIX/Linux environments and leverage AI-assisted coding tools.

Respond to client inquiries, assist with account setup, explain product features and regulations, and investigate trading issues.

The Client Service Representative manages client inquiries and complaints through various channels, aiming for satisfactory solutions and maintaining long-term client relationships. Requires problem-solving and analytical skills, with a focus on client experience.

Resolve client service issues, assist with trading platform, analyze systems, and collaborate with teams while providing financial product support.

The Compliance Analyst will oversee CAT reporting systems, analyze data for compliance, and assist in regulatory reporting improvements.