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The Triage Specialist at BlackCloak will provide technical support to clients, manage ticket queues, offer privacy and identity theft advice, record client interactions, and contribute to client communications and education initiatives. This role involves rotating shifts to support clients in multiple time zones.

As a Senior Security Engineer at BlackCloak, you will be responsible for designing and deploying secure technology solutions, identifying security risks, and staying abreast of emerging threats. You will work with modern cloud infrastructure, IAM authentication, and endpoint security solutions to protect clients from cybersecurity threats.

BlackCloak is seeking an Onboarding Specialist I in the Pacific Timezone to support client success through onboarding activities, client communications, and cybersecurity initiatives. The role involves scheduling and conducting client onboardings, assisting with client outreach, and maintaining client interactions in BlackCloak's tools. The ideal candidate has customer support or IT help desk experience, with a passion for cybersecurity and privacy.