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Lead the technical product support team by resolving complex customer issues across calls, emails, and chats. Set departmental goals, implement quality processes, monitor performance for client satisfaction, and handle escalated issues. Train team members in technical knowledge and incident management while also participating in daily activities and decision-making.
The Senior Software Engineer will collaborate with a cross-functional team to design, build, and enhance software features that streamline operations for healthcare providers. This role involves developing data exchange interfaces, migrating services to Spring Boot and GKE, and promoting standardized health data sets for interoperability.
Looking for a Billing Specialist to support the accounting department and billing processes, provide outstanding customer service, assist with invoicing and accounts receivable, resolve billing errors, and enforce company billing policies. Requires 2+ years of customer support experience and 1+ years in billing/accounts receivable.
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As a Senior Customer Success Manager, you will support strategic customers in achieving their goals by developing customized plans, enhancing their utilization of the platform, and driving net revenue retention through effective relationship management.
As an Account Executive at Tebra, you will engage with leads, conduct product demonstrations, manage sales pipeline, and work cross-functionally to ensure a best-in-class customer experience. You will be part of the Direct Practice sales team, helping prospects grow their business through software solutions.
The Tableau Consultant will create interactive dashboards for FP&A and HR teams using data from various sources such as snowflake tables and Excel. Responsibilities include data analysis, dashboard development, data preparation, collaborating with teams, troubleshooting, and ensuring optimal performance of Tableau dashboards.
The Sales Development Representative at Tebra focuses on generating leads and setting meetings with medical practices, allowing Account Executives to concentrate on conducting these meetings. Responsibilities include cold calling, understanding prospects' needs, and consistently exceeding monthly activity metrics and quotas.
The Onboarding Manager at Tebra is responsible for leading the onboarding experience for new customers, ensuring successful implementation of software solutions. This role involves communication, training, and project management to guarantee customer satisfaction and successful product adoption. The position requires strong analytical, negotiation, and multitasking abilities in a fast-paced environment.
The Senior Financial Analyst will assist in the overall financial health of Tebra by providing reports for performance monitoring, conducting budget and profitability analyses, maintaining financial models, and preparing presentations for leadership. The role demands analyzing key metrics to identify trends and variances in financial performance.
The Senior Director of Product Management will lead Tebra's strategy for the Billing product portfolio, focusing on improving the healthcare revenue cycle process. Responsibilities include owning product roadmapping, engaging with customers, developing a product vision, and mentoring a product management team to drive innovation and business results.
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