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As a Senior Support Engineer, you will triage and resolve technical issues related to Bottomline's Risk Solutions, including troubleshooting, implementing fixes, and updating documentation. You will work with customers, analyze configurations and workflows, and monitor production environments while ensuring customer satisfaction through effective communication.
The Application Support Analyst will troubleshoot technical issues, provide timely customer feedback, and handle software solutions and platforms.
The Application Support Analyst is responsible for troubleshooting technical issues, providing customer feedback, managing multiple cases, and delivering technical directives while collaborating with various teams to enhance customer satisfaction.
Looking for a Business Development Manager to innovate, win, and grow with us in Zurich. Responsible for creating and nurturing a sales pipeline leading to new business opportunities in Financial Messaging. Must have experience in selling solutions to financial institutions and corporations. Highly motivated individual with a strong desire to learn and grow.
As a Senior Automation Engineer at Bottomline, you will work in an agile SCRUM team, developing and maintaining automated tests, particularly for Rest APIs and messaging systems. Your role involves collaborating with the development team, producing quality metrics, and contributing to the establishment of quality standards and processes.
The Support Analyst role involves analyzing product issues, defining solutions, delivering technical directives, managing cases in an ITSM system, and effective communication across teams. The analyst will also participate in a 24/7 on-call rotation, ensuring high-quality customer service and collaboration.
The Customer Technical Support Manager will lead the UK Support team to enhance customer satisfaction through effective case management and technical expertise. Responsibilities include managing staff performance, ensuring timely resolutions for customer inquiries, and continuous improvement of support processes. The role focuses on mentorship, operational excellence, and leveraging data to exceed service metrics.
As a Data/Financial Analyst FP&A, you will support financial leadership by analyzing data, forecasting, budgeting, and reporting. You will design dashboards in Power BI, work with senior leadership, and track performance metrics to drive strategic initiatives.
As a Marketing Campaign Specialist, you will launch, manage, and optimize Vendor Enrollment campaigns, coordinate with various internal teams, and use data analysis to improve campaign effectiveness and drive higher enrollment rates.
The Senior Software Engineer role at Bottomline involves developing and maintaining financial software applications using C# and .NET technologies, with a focus on microservices and cloud deployment. The position requires strong troubleshooting abilities and communication skills to deliver innovative solutions to enhance customer payment processes.
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