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Client Success Associate position in Poland with a focus on maintaining client relationships, conducting training, and resolving client issues. Requires excellent communication skills in English and German.

Act as a liaison between departments and clients to ensure smooth background checking process, maintain client relationships, respond to client inquiries, and resolve issues promptly. Assist clients in making informed hiring decisions and provide training on system usage. Communicate with internal departments to enhance resolution of client issues. Participate in additional projects as assigned. Must have excellent communication, analytical, and time-management skills. Remote full-time position.

As a Field Operations Specialist, you will be responsible for supporting machine lifecycles and software deployment for fingerprint kiosks. Other duties include customer support, troubleshooting, and maintaining client relationships. This role requires strong communication, organizational, and problem-solving skills.

Client Case Manager responsible for providing first-time resolution to customer queries, interfacing with clients on file updates, conducting quality assurance checks, and ensuring timely case management workflows. Must have strong communication and operational skills.

To ensure that client needs are understood, coordinate within the internal team, and deliver services to clients satisfactorily. Responsibilities include project managing client accounts, reviewing documentation, verifying quality, identifying areas for improvement, engaging internal teams, preparing reports, and more.

The Verification Specialist conducts reference interviews, employment verifications, and education verifications on behalf of clients to ensure compliance and accuracy. Responsibilities include handling verifications for high-profile clients, cross-referencing information, contacting companies and institutions, writing detailed reports, and resolving client concerns. Minimum qualifications include HSC/Diploma, typing speed of 20 wpm, English and Romanian language skills, and 0-6 months of experience in an International BPO/KPO.

As a Verification Specialist, you will conduct reference interviews, employment verifications, and education verifications for high-profile clients. Key responsibilities include handling verifications, cross-referencing information, contacting companies and institutions, writing detailed reports, and resolving client concerns.