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As a Technical Support Engineer, you will troubleshoot technical issues related to Finch's API and platform, guide customers through advanced technical solutions, and collaborate with engineering and product teams to ensure customer satisfaction. You will also be responsible for enhancing documentation and testing best practices while contributing to improvements in processes and workflows.
As a Staff Software Engineer, you will design, build, and maintain services for Finch’s data presentation layer, lead product expansion initiatives, and ensure service reliability through integration and code deployment. You will collaborate with teams to deliver engineering solutions and address ambiguity while maintaining a focus on security and performance.
As an Engineering Manager, you will build and manage a high-performing engineering team, collaborate with product management, refine processes, and ensure technical excellence while fostering a supportive and efficient culture.
The Business Development Representative will identify, research, and create qualified opportunities for Finch. This role involves building relationships with prospects, maintaining a pipeline of interested leads, collaborating with account executives to enhance sales playbooks, and achieving monthly quotas. Effective communication and research skills are essential, along with familiarity with CRM tools.
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