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The Customer Success Associate supports client satisfaction by acting as a main contact, onboarding new clients, providing training, addressing inquiries, and analyzing client data to optimize their experience. They collaborate across teams, ensuring effective service delivery, and prepare performance reports to showcase the value of Lightcast solutions.

An Account Manager II builds client relationships to drive revenue growth through customer inquiries, solution identification, and cross-functional collaboration. Responsibilities include managing accounts, securing renewals, and ensuring customer success. The role requires strong communication, problem-solving skills, and organizational abilities to meet client needs and achieve business outcomes.

As a Contracts Specialist, you will manage the contract lifecycle, drafting and reviewing various contracts while ensuring compliance with legal requirements. You will collaborate with Sales and Customer Support to finalize contracts and assess contractual risks, maintaining necessary data in the CRM and CLM platforms.