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The Operations Manager will lead pharmaceutical client programs, improve call center operations, manage staff, and enhance patient access processes.

The Operations Manager will lead and coordinate operations for pharmaceutical clients, focusing on program strategy, staff management, and process improvement. Responsibilities include managing call center operations, analyzing KPIs, hiring and training staff, and ensuring a professional team environment.

The Data Systems Analyst oversees data onboarding into the cloud platform, monitors data quality, communicates needs, and leads training on data specifications.

The Senior Data Analyst transforms data into insights to guide business decisions, conducts analyses, and improves data collection systems.

Support daily operations of Call Center telephony systems, troubleshoot issues, assist with user onboarding, and maintain system documentation.

The Data Insight Analyst develops reports and analyses using SQL and Excel, provides consultative insights into data trends, manages client requests, and configures mapping tools for data reporting and quality assurance.

Deliver timely executive and operational reporting, build and maintain KPI dashboards, reconcile financial and operational data, enable forecasting and planning inputs, automate reporting, and ensure data quality and metric governance to drive decision-ready insights.

Lead and manage software engineering teams, ensure best practices are followed, support team development, oversee project execution and maintain software standards.

Develop and design high-quality business solutions on Salesforce platform, create data dictionaries, and perform unit testing in an Agile environment.