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As a Senior IT Engineer/Specialist at Instawork, you will play a crucial role in building and maintaining enterprise systems, networks, and technologies. Responsibilities include IT support, account management, on-site support, and collaborating on IT projects. Strong analytical, coding, and troubleshooting skills are required.

Design, develop, and deploy scalable software solutions for a high-tech labor marketplace. Prioritize projects, collaborate with PMs and designers, and provide feedback to engineers. Requires 5-8 years of experience in high traffic web/mobile applications, strong coding skills, and experience in system design and databases.

The Trust & Safety Specialist will investigate safety incidents, manage escalated support tickets, and develop expertise in Instawork's Community Guidelines. Responsibilities include improving operational workflows, following up on incidents, and utilizing data for problem-solving. This role requires exceptional communication skills and the ability to work non-traditional hours.

As a Trust & Safety Specialist, you will ensure safety on the platform through investigation and enforcement of terms of service, manage escalated support tickets, communicate with stakeholders, and improve operational policies. This role requires strong analytical skills and the ability to handle non-standard hours.