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Develop analytics tools and solutions for data-driven decision making in risk management. Design statistical and machine learning solutions, conduct quantitative analyses, maintain datasets, and mentor data analysts.

As a Risk Data Analytics, Senior Manager, you will play a key role in developing analytics tools and solutions to drive data-driven decision making in the financial services industry. Responsibilities include partnering with senior leaders, designing statistical and machine learning solutions, conducting quantitative analyses, mentoring data analysts, and exploring new technologies for analytics capabilities.

As a SoFi Member Service Representative, you will be responsible for providing best-in-class service for SoFi's financial service products, including bank and investment accounts. You will support SoFi's fast-paced and high-growth environment by responding to inbound inquiries from SoFi Members across multiple communication channels, primarily phone and chat. You will play an integral role in providing strong customer service to SoFi Members by taking ownership of Member's concerns and seeing them through to resolution.