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The UX Product Owner will lead the design and implementation of the AIreCONTROL customer portal, focusing on enhancing user experience and functionality. They will collaborate with cross-functional teams to prioritize features, oversee project releases, and analyze market trends to ensure a user-friendly interface that maximizes customer satisfaction.
The UX Product Owner will lead the enhancement of the AIreCONTROL customer portal, focusing on user experience and project management to implement innovative features. Responsibilities include collaborating with cross-functional teams to understand user needs, overseeing product releases, and enhancing customer satisfaction through effective design and usability improvements.
The Account Manager for MVNO will work post-sales to manage and grow client relationships. Responsibilities include conducting weekly client calls, managing SIM inventory, conducting monthly account reviews, and identifying growth opportunities without needing to hunt for new clients.
The Managed Services Engineer will manage and implement AireSpring’s services. Responsibilities include overseeing data and voice services, managing routing protocols, maintaining network security, and troubleshooting IP site outages. This role demands strong customer service skills while handling multiple projects and collaborating with the Operations Department.
Manage and maintain the Monitoring Systems, handle fault escalation, liaise with 3rd party suppliers, provision customer network services, maintain technical documentation, and provide tier 3 support for co-location and ISP services.
The Regional Channel Sales Representative will engage in recruiting new sales agents, assist with presentations and closing deals, ensure agents are well-informed about products, and support agent clients with service requests while meeting sales quotas and maintaining customer satisfaction.
The Digital Product Manager will lead the development and implementation of an AI-based ITSM customer portal, focusing on enhancing user experience and interface design. This role involves collaborating with various teams to prioritize and select key functionalities, ensuring seamless access to resources for customers.
The Regional Channel Sales Representative position offers a rare opportunity to learn channel sales and advance to the role of Channel Sales Manager. Responsibilities include recruiting new sales agents, presenting AireSpring opportunities, educating agents on products, and leading solution development efforts. Qualifications include 2+ years of prior telecom sales experience with a strong knowledge of voice and data products.
The Regional Channel Sales Representative will recruit new sales agents, assist in closing deals, educate agents on products, ensure thorough order submissions, and lead solution development for agents and their customers. The role involves meeting sales quotas, maintaining customer satisfaction, and actively seeking new sales opportunities.
The Regional Channel Sales Representative at AireSpring focuses on recruiting and supporting channel partners, attending sales calls, and assisting with customer service. They will educate agents on company products, develop solutions for clients, and ensure high customer satisfaction while meeting sales quotas and retention expectations.
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