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The Customer Success Manager will manage relationships with customers to improve adoption and satisfaction, aiming for high renewals and retention. Responsibilities include advising customers, tracking key metrics, executing communication strategies, resolving issues, and collaborating with various teams to boost customer value and usage of products.

The Business Development Associate will generate leads, manage data in CRM, assist in marketing campaigns, and learn key skills in software sales within a fast-paced technology environment.

The Business Development Associate Intern will generate leads, update CRM data, assist in marketing campaigns, and undergo a comprehensive onboarding program. This role is designed for those motivated to kick-start a career in software sales by learning essential skills in a fast-paced environment.

The Customer Success Analyst will assist customers at risk of not renewing their maintenance contracts, handle cases through Salesforce, and collaborate with various internal teams to resolve issues. Responsibilities also include ensuring customer retention and achieving renewal goals.

The Lead Software Engineer will guide a team in developing and maintaining enterprise performance management products, focusing on software architecture, code quality, and agile processes. Responsibilities include leading software development cycles, mentoring engineers, and optimizing team efficiency while collaborating with product teams.

The Customer Success Analyst will work closely with Renewals Managers to renew customer software agreements, create renewal offers, maintain accurate forecasts, and negotiate contract terms. The role also involves processing renewal orders, updating CRM accounts, and communicating customer feedback to internal departments, all while ensuring timely delivery of renewal offers to customers.

The Lead Software Engineer will oversee and guide a team in developing and maintaining software products, ensuring best practices in design and architecture are adopted. Responsibilities include mentoring, coding, leading cloud-based application efforts, managing Agile-SCRUM processes, and collaborating with product teams.