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As a Senior iOS Engineer, you'll collaborate with cross-functional teams to create new features for ClassPass mobile apps, mentor junior engineers, and keep up with the latest technologies. You'll focus on building robust apps and contributing to the team’s iterative development process.
As a Senior iOS Engineer, you will collaborate with cross-functional teams to develop new features for ClassPass mobile apps, mentor junior engineers, and ensure a robust, user-friendly experience by separating concerns in the mobile codebase.
The Senior Manager of Implementation leads the Mindbody Implementation team, guiding new customers through software configuration, training, and onboarding. This role involves ensuring successful deployment of systems, managing team performance, optimizing processes, and driving customer satisfaction through effective training and support. Responsibilities also include cross-functional collaboration and strategic input to align the team's work with broader company goals.
The Senior Manager, Implementation leads the Mindbody Implementation team, overseeing the onboarding process for new customers. Responsibilities include managing team performance, engaging customers for effective training and product adoption, optimizing processes, and ensuring alignment with company objectives for customer satisfaction. This role emphasizes leadership, data-driven decision-making, and cross-functional collaboration to achieve growth goals.
The Customer Success Manager ensures customer satisfaction with Mindbody by promoting software adoption and optimization. They maintain relationships with SMB accounts, monitor customer health, and proactively engage to identify growth opportunities while reducing churn. The role involves using data insights to track client health and collaborating with various teams to enhance customer experience.
The Customer Success Manager will ensure customers achieve desired outcomes with Mindbody products, drive software adoption, monitor customer health, identify growth opportunities, and enhance customer satisfaction through proactive support and education.
The Customer Success Manager at Mindbody + ClassPass drives customer engagement and satisfaction by facilitating software adoption, optimizing customer experiences, and managing the health of SMB accounts. Responsibilities include proactive support, upselling, monitoring customer health metrics, and collaborating with various teams to enhance customer value and mitigate churn.
The Customer Success Manager will drive customer engagement and software adoption, manage relationships with SMB accounts, monitor customer health, and reduce churn through proactive support and upselling opportunities. They will leverage data insights to track client satisfaction and collaborate across teams to enhance product offerings.
The Lead Product Designer will help B2B customers in the wellness industry enhance their businesses through effective design solutions. The role involves collaborating with various teams to address user needs, overseeing design quality, and building partnerships to ensure cohesive customer experiences.
The Program Manager is responsible for overseeing onboarding and success programs, managing resources across multiple projects, improving processes, and driving customer satisfaction. The role involves collaboration with various departments, training staff, and reporting on program performance to support strategic goals.
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