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As a Chat Specialist for Upgrade, you will provide exceptional customer service through online chats, utilize Genesys to manage customer inquiries, and review financial documents. You need to adapt to changing policies, meet service goals, and work collaboratively with team members while maintaining attention to detail and strong communication.

The Performance Marketing Manager at Upgrade will oversee affiliate partnerships and manage marketing campaigns to drive customer acquisition. This role involves collaboration with internal teams to optimize marketing programs while analyzing performance metrics and developing reports.

The Associate Corporate Counsel will manage consumer litigation, advise the business on claims resolution, investigate claims, and draft legal documents. They will work cross-functionally, proactively manage risks, and ensure legal compliance while providing practical legal advice.