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As a Software Development Engineer in Test II at LivePerson, you will ensure high quality assurance automation for key UI applications, design and implement automation frameworks, and work closely with development teams to integrate these processes. Your responsibilities will also include diagnosing issues, advocating for CI/CD best practices, and staying updated on emerging automation technologies.

The Solutions Consultant at LivePerson will interact with customers to deliver demonstrations of the Conversational Cloud platform and AI capabilities. They will collaborate with sales to develop strategies for success, architect custom solutions, and provide technical expertise across departments. Responsibilities also include authoring proposals and mentoring peers, with a focus on achieving revenue targets through customer engagement.

The Customer Response Specialist at LivePerson is responsible for supervising Tier 1 support operations, prioritizing customer inquiries, managing crisis scenarios, mentoring team members, and ensuring high-quality customer service while adhering to SLAs. The role involves technical communication, troubleshooting, and overseeing support cases.

The Principal Software Engineer will lead the Messaging team that develops and optimizes high-performance systems for messaging and conversations. Responsibilities include designing scalable architectures, managing cloud migration to GCP, ensuring service reliability, solving complex engineering problems, and mentoring engineers while fostering collaboration within the team.

As a DevOps Engineer at LivePerson, you will manage Linux servers in a multi-cloud environment, ensure high uptime and reliability, oversee Kubernetes resources, deploy upgrades using automation tools, develop monitoring systems, and coordinate with DBAs and developers for database management while maintaining CI/CD pipelines.