Top Tech Jobs & Startup Jobs

Handle inbound customer inquiries by phone and online, research and resolve issues, document interactions, collaborate via Zoom and Slack, perform data entry, maintain confidentiality, and work a flexible remote schedule within Kentucky.

Partner with enterprise G&A leaders to manage payroll and corporate expenses, own financial models, lead budgeting/forecasting, perform variance analysis, produce executive reporting, drive automation, and provide ad hoc strategic financial analysis to inform decisions and improve financial controls.

Lead end-to-end product design for web and mobile, partnering with PMs, engineers, researchers, and content designers. Drive discovery, wireframes, prototypes, visual and interaction design, testing, and implementation. Advocate for usability, accessibility, and scalable design systems while influencing product strategy and improving customer experiences across Chewy’s ecosystem.

Manage real-time contact center operations by monitoring intraday performance, re-forecasting, and executing countermeasures to meet SLAs and occupancy targets. Coordinate staffing adjustments, handle outages and escalations, generate reports and insights, and collaborate with WFM and operations to drive continuous improvement and agent engagement.