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Junior Customer Success Manager responsible for building and maintaining successful client relationships by engaging with merchants, providing routine checkups, targeting sub-optimal setups for upselling, ensuring new merchant activation, encouraging product adoption, and resolving queries on time. Requires 1-2 years of experience as a Key Account Manager or Customer Success Manager/Sales agent with excellent verbal and written communication skills in English and German, sales/upselling experience, and organizational skills. On-site job at SumUp with global team benefits and focus on empowering small businesses.
As the Territory Sales Manager for the Paris Region, responsible for driving business growth and leading a high-performing sales team to meet and exceed aggressive sales targets. Recruit, train, and manage Outbound Account Executives and Field Sales Consultants. Develop strategic sales plans, maintain internal stakeholder relationships, and implement effective sales practices.
As a Senior Commissions Manager at SumUp, you will be responsible for designing and administering compensation plans for the Sales teams, conducting regular budget vs actual analysis, and driving change management programs. Strong analytical skills and effective communication are key for this role.
As the Senior Commission Manager at SumUp, you will be responsible for designing, implementing, and administering compensation plans for the Sales teams globally. This role involves developing new commission plans, maintaining understanding of existing plans, defining reporting requirements, and collaborating with various teams to drive change management programs.
Collaborate to design and build a unified global platform, support migration to event-driven architecture, improve test coverage, and refine engineering culture. Requires 5+ years experience in Golang, system design, data modeling, and hands-on experience with various technologies.
The Operations Analytics Lead at SumUp will lead a team in delivering actionable insights across Product Operations, Customer Support, and Customer Success. Responsibilities include team management, insight generation, project management, stakeholder management, and talent development. The ideal candidate should have experience in data analytics, team management, strong communication skills, and proficiency in tools such as Tableau, DBT, Airflow, Git, and AWS.
Co-design and develop the new payout platform, participate in API design and implementation, ensure code quality, collaborate with team members, actively participate in code reviews.
Seeking a Sales Content Specialist at SumUp to design and implement a sales content repository, curate and create sales enablement materials, and coordinate sales events. Ideal candidate has expertise in content design, AI and technology savvy, strong collaboration skills, and is detail-oriented and analytical.
Seeking Software Development Engineers in Test (SDET) to collaborate across the Global Bank team at SumUp, improve software quality through automated testing practices, shape test strategy, and accelerate delivery while maintaining a high quality bar. Responsibilities include defining testing strategies, supporting engineers in designing and testing software products, integrating testing methodologies, writing various tests, providing end-to-end support for performance testing, and collaborating with engineers for deployment and integration. Ideal candidates have programming experience in multiple languages, mobile automation experience, familiarity with build pipelines and continuous deployment, and proficiency in various technologies like Git, Docker, Kubernetes, AWS, Grafana, and PostgreSQL. Nice-to-have skills include fintech industry experience, knowledge of Kafka and PostgreSQL, GitHub Actions experience, and mobile test automation.
As a Senior Backend Engineer at SumUp, you will work on building a highly-available platform for money movement through various payment systems. You will collaborate with cross-functional teams, design and implement backend services, and contribute to the growth of SumUp's global bank platform.
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