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The Senior Information Security Analyst at SmartBear will safeguard company information by monitoring security risks, leading vulnerability management, implementing remediation plans, and analyzing threat intelligence. This role involves collaborating with IT and security teams, providing metrics to management, and guiding best practices in security operations.

The Senior Product Support Engineer at BugSnag will be responsible for providing deep technical support to customers by troubleshooting issues via various communication methods. The role involves collaborating with internal teams, investigating technical problems, identifying solutions, and potentially mentoring junior staff.

The Data Center Operations Engineer will manage the operation and maintenance of the BitBar data center, ensuring high availability of devices, implementing monitoring systems, troubleshooting technical issues, and maintaining documentation. Responsibilities include ensuring operational uptime, addressing customer needs, and collaborating with teams to develop solutions.

As an Associate Product Support Engineer at SmartBear, you will troubleshoot and resolve technical issues for customers, gain expertise in company products, and collaborate with development teams to enhance customer service. You will also document and track customer inquiries while advocating for user needs within the company.

The Associate Product Support Engineer is responsible for delivering technical support to customers, troubleshooting issues via various communication channels, documenting customer problems, and collaborating with development teams to improve service. The role requires enhancing technical knowledge and skills related to multiple products.

The Associate Product Support Engineer will troubleshoot and resolve technical issues for customers across multiple products. Responsibilities include working with APIs and modern web application technologies, collaborating with internal teams to improve customer support, and documenting customer issues.

As an Associate Product Support Engineer at SmartBear, you'll provide technical support for the Zephyr Scale and Reflect team, collaborate with support and development teams, and improve customer satisfaction through efficient issue resolution and advocacy.