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The Spanish Technical Onboarding Advisor assists newly signed-up customers with basic account setup and configuration for RingCentral services. Responsibilities include guiding customers through the setup process, educating them on VOIP readiness, provisioning desk phones, and helping them navigate implementation appointments while ensuring customer satisfaction.

The Technical Support Engineer will troubleshoot and resolve technical issues related to Contact Center software, providing support via phone, email, and chat. Responsibilities include managing customer cases, performing trend analysis, and collaborating with cross-functional teams to ensure customer satisfaction.

As a Technical Recruiter at Acquire BPO under RingCentral, you will manage the entire recruitment process from sourcing to offer acceptance, work with hiring managers to implement recruitment strategies, ensure a world-class candidate experience, and maintain performance metrics while being a part of a high-performing team.

The Senior Web Marketing Analyst will develop web analytics initiatives to generate insights for optimizing website conversions and digital marketing campaigns. Responsibilities include analyzing A/B testing, collaborating with cross-functional teams on marketing strategies, and assisting with data visualization and automation efforts.

The Senior Pricing Analyst will collaborate across departments to support pricing initiatives by conducting analysis, insights, and reporting. Key responsibilities include maintaining the Target Price algorithm, running pricing analytics, developing dashboards to track pricing performance, and providing insights to drive business improvements in average revenue per user (ARPU).

The Solutions Engineer will provide technical support during the pre-sales process, maintain a deep understanding of RingCentral products, assist in hardware and software testing, and present product training to sales teams. The role includes managing customer requests and fostering knowledge transfer within teams.

The Senior Data Analyst will optimize operations by collaborating with departments to support business process redesign, improve reports and dashboards, and provide data-driven analytics. They will facilitate data analysis, project management, and identify improvement opportunities to enhance operational efficiency and sales opportunities.