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Yesterday
2 Locations
Remote
95 Employees
Junior
95 Employees
Junior
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
The Customer Success Manager at LogRocket will be responsible for managing customer relationships to ensure retention and growth. This role involves onboarding customers, driving adoption, and communicating effectively with both technical and business stakeholders. The manager will collaborate with internal teams and support customers through their journey with the product.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+39 More
Yesterday
2 Locations
Hybrid
95 Employees
100K-140K Annually
Mid level
95 Employees
100K-140K Annually
Mid level
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
As a Customer Success Manager at LogRocket, you will drive long-term customer adoption by managing retention, churn, and upsells. Your role involves leading calls with key stakeholders, acting as a product expert, and coordinating cross-functional programs with sales, product, and support teams to enhance customer experiences.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+39 More
2 Days Ago
Boston, MA, USA
Hybrid
95 Employees
Mid level
95 Employees
Mid level
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
The Growth Manager will lead growth programs to drive sales pipeline, collaborate with marketing teams, and utilize analytical problem-solving skills. Responsibilities include executing diverse marketing programs, writing content, and ensuring smooth operations with sales and content teams.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+39 More
2 Days Ago
Boston, MA, USA
Hybrid
95 Employees
Junior
95 Employees
Junior
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
As a Digital Customer Success Manager at LogRocket, you will manage and support a high volume of customers, helping them optimize their use of the platform. Responsibilities include onboarding, retention, renewals, and upsells while collaborating across teams to ensure customer satisfaction and product value. This role requires strong communication skills and adaptability in a fast-paced start-up environment.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+39 More
2 Days Ago
Boston, MA, USA
Hybrid
95 Employees
Entry level
95 Employees
Entry level
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
As a Sales Development Representative at LogRocket, you'll prospect and qualify leads to support business growth. You'll use various tools to understand and reach potential customers, automate lifecycle processes, and generate qualified opportunities for the sales team. Constant training and coaching will be provided to ensure your success in the role.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+39 More
2 Days Ago
Remote
Hybrid
95 Employees
Mid level
95 Employees
Mid level
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
As a Site Reliability Engineer at LogRocket, you will build and maintain tooling and infrastructure for a high-throughput event processing system, manage on-call events, resolve issues, participate in post-mortems, and improve platform stability and security for both cloud and on-premise customers.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+39 More
2 Days Ago
Remote
95 Employees
Mid level
95 Employees
Mid level
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
The Site Reliability Engineer at LogRocket will build and maintain infrastructure for high-throughput event processing, handle on-call events, conduct post-mortems, and ensure reliability and security for customers deploying LogRocket, including in on-premise settings.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+39 More
2 Days Ago
Boston, MA, USA
Hybrid
95 Employees
Senior level
95 Employees
Senior level
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
As a Senior Software Engineer at LogRocket, you will help design and develop systems to enhance user experience, implement features for our mobile SDK, create a search backend and build machine learning pipelines, among other tasks, to support the company's rapid growth.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+39 More
2 Days Ago
2 Locations
Remote
95 Employees
Senior level
95 Employees
Senior level
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
As a Senior Software Engineer at LogRocket, you'll be responsible for solving complex problems related to customer experience and system performance. You will work on a variety of projects that involve building scalable systems, developing mobile SDKs, and creating advanced data pipelines to enhance user experience and support team efficiency.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+39 More
2 Days Ago
Boston, MA, USA
Hybrid
95 Employees
Senior level
95 Employees
Senior level
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
As a Senior Software Engineer at LogRocket, you'll be tasked with designing systems to optimize user paths, implementing real-time search backends, building machine learning pipelines for bug detection, and automating database scaling. You'll also collaborate with teams to ensure transparency in progress and work on scalable applications for SaaS products.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+39 More
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