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The Senior Software Engineer at ezCater will develop full stack features using React, TypeScript, Ruby on Rails, and CSS. The role involves collaborating cross-functionally to drive user growth and retention, measuring data impact on features, and addressing performance challenges in a fast-evolving e-commerce environment.

As a Senior Associate in Customer Insights, you will conduct qualitative and quantitative research, collaborate with internal stakeholders to define research needs, analyze customer journeys, and synthesize actionable insights for marketing and business strategies. Your role includes partnering with research vendors, presenting insights, and influencing the corporate customer research roadmap.

The Director of Account Management will lead the Account Management team at ezCater, focusing on driving growth with key accounts through strategic planning and relationship building. Responsibilities include optimizing account plans, collaborating with senior leadership, mitigating churn, and developing team members. The role emphasizes data-driven decision making and efficient execution of strategies to enhance customer retention and drive revenue growth.