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As an Account and Project Manager in the Data Breach Response Team, you will manage customer implementations, train clients, prepare reports, and enhance customer relationships. Your role involves analyzing customer requirements, ensuring client satisfaction, and overseeing project execution while collaborating with internal teams.
The Technical Writer role at ZeroFox involves collaborating with the Threat Analysis Center to produce daily intelligence reports, reviewing content for quality, and conducting research on cybersecurity threats. The position requires strong writing and editing skills, attention to detail, and the ability to work both independently and in a team.
The Platform Support Specialist Tier II is responsible for managing and resolving customer support tickets, particularly technical issues escalated from Tier 1. The role involves collaborating with cross-functional teams to improve processes, supporting strategic customers, and creating effective documentation. This position also requires strong communication skills and the ability to manage multiple projects effectively.
The Sr. IT Specialist at ZeroFox will manage daily IT operations, assist with hardware and software issues, and maintain client relations through effective support. Responsibilities include troubleshooting, assembling hardware, maintaining user systems, and collaborating with teams to enhance IT processes.
As a Senior Intelligence Analyst, you will collect and analyze intelligence to monitor threats, particularly focusing on cyber crime. You'll write scalable Python code, manage large datasets, work within teams, and mentor junior staff while adhering to operational security best practices.
As a Platform Specialist Team Lead, you'll analyze customer-related cyber risks, develop notification packages, present findings, support customer communications, and manage a team focused on real-time intelligence and risk mitigation.
As a Platform Specialist at ZeroFOX, you will analyze social media networks for risks, create alert packages, interface with customers for reporting, and triage alerts. You will ensure clients receive real-time intelligence and maintain engagement through detailed communication and reporting.
The Platform Support Specialist at ZeroFox will provide top-notch customer service as part of the helpdesk, manage support tickets, and optimize support processes. The role involves building cross-functional relationships and enhancing customer experiences while ensuring effective communication and problem resolution for platform customers.
As a Platform Specialist, you will analyze social media networks for risks, provide detailed reports for customers, respond to inquiries, and triage alerts. Your role involves engaging with customers through various communication channels to present threat intelligence and ensure exceptional service.
As a Platform Operation Team Lead, you'll support ZeroFox's cyber security solutions by managing disruption requests, updating stakeholders, trend analysis, coaching team members, and enhancing operational performance. You'll also maintain run books for incident remediation and improve procedural efficiencies, contributing to a team focused on protecting against internet threats.
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