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The ECommerce Channel Sales Manager will oversee the online sales channels for Brilliant Earth, driving sales performance, leading a diverse team, and enhancing customer experience. Responsibilities include analyzing data for improvement opportunities, coaching team members on KPIs, and collaborating with HR for team development. The ideal candidate should have strong leadership capabilities and a proactive approach to achieving sales goals.
The Channel Sales Assistant Manager will lead and support the sales operations for Brilliant Earth's various communication channels, including online chat, phone, and SMS. Responsibilities include driving sales, mentoring a team of Jewelry Consultants, managing performance against sales targets, and enhancing customer experience through effective team leadership and operational improvements.
The Luxury Sales Manager is responsible for leading a team that meets sales targets while providing exceptional customer service in a luxury showroom. Duties include recruiting and mentoring staff, driving sales performance, improving customer experience, and collaborating with various departments to ensure operational excellence.
As a Jewelry Sales Consultant, you will provide exceptional service to Brilliant Earth customers, guiding them through the purchasing process both in-person and through virtual platforms. Responsibilities include managing sales leads, enhancing customer experiences, and using an ERP system to manage tasks. You will also conduct post-sale consultations and work towards exceeding individual sales targets in a dynamic environment.
The Director of Visual Merchandising is responsible for innovating and implementing visual standards across showrooms to drive customer engagement. Key tasks include establishing visual merchandising strategy, overseeing product presentation, developing training for retail teams, and collaborating with multiple departments to enhance the brand's retail experience.
As a Jewelry Sales Consultant, you will guide customers through the purchasing process, utilizing your sales strategies to create personalized experiences. You will manage incoming sales leads, assist with post-sale inquiries, and maintain a luxurious shopping environment. Your role includes greeting and assisting customers, reviewing feedback, and promoting the company's mission.
Jewelry Sales Consultants assist customers by guiding them through the sales process using in-person and virtual platforms. They manage sales leads, provide personalized experiences, conduct post-sale appointments, and enforce showroom policies while striving to meet and exceed sales targets.
Jewelry Consultants at Brilliant Earth provide exceptional service to customers, guiding them through purchasing decisions and meeting sales targets. Responsibilities include managing sales leads, assisting with post-sale appointments, and using an ERP system for task management. The role requires strong communication skills and a passion for customer experience.
The Director of Retail at Brilliant Earth leads showroom performance, focusing on sales growth and exceptional customer service. Responsibilities include driving profitability, analyzing sales data, developing team leadership, and enhancing the overall customer experience. This role requires strong operational oversight and strategic thinking to foster a high-performance retail environment.
The Customer Experience Assistant Manager will lead a team to provide exceptional service in a showroom setting, manage customer inquiries, maintain high standards, and implement efficiency initiatives to enhance the customer experience. The role includes recruiting, mentoring, and collaborating with other departments.
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