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The Staff Gemologist is responsible for reviewing and ensuring the quality of gemstones and estate jewelry, maintaining inventory, assisting the sales team, and coordinating orders to streamline operations.

As a Customer Experience Associate, you will provide exceptional service to customers in both in-person and virtual sales formats, manage high volumes of sales leads, assist in the purchasing process, handle post-sale inquiries, and strive to exceed sales targets while enhancing customer satisfaction.

As a Jewelry Consultant, you will guide customers through the sales process, providing personalized experiences in-person and virtually. Your responsibilities include managing sales leads, assisting customers with inquiries, conducting post-sale appointments, and ensuring a luxury customer experience. You're expected to meet sales targets through effective communication and collaboration with your team.