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As a Lead Cloud Advisory Consultant, you'll analyze and consult on Microsoft 365 utilization to enhance client productivity and efficiency, drive client satisfaction, and build long-term relationships. This role involves leading meetings, proposing action plans tailored to client needs, and optimizing their Microsoft 365 environments.
The Customer Success role focuses on aiding existing customers in achieving their business goals using the company's products, enhancing customer satisfaction, and maximizing customer lifetime value (LTV). Responsibilities include onboarding customers, conducting regular communications, recommending product usage methods, analyzing customer data, and leading problem-solving efforts.
As a Partner Development Manager, you'll recruit and enable MSPs and VAR partners through prospecting, relationship building, and presenting solutions. You'll collaborate with teams across territories and maintain an accurate pipeline in the CRM system, focusing on nurturing existing partnerships and driving sales performance.
The Pre-Sales Solution Engineer engages with the sales team to showcase AvePoint's product offerings and assist in closing deals. Responsibilities include presenting products, facilitating solution discovery sessions, creating proof of concepts, and collaborating with customers to align solutions with their business objectives.
The Partner Development Manager at AvePoint will recruit, convert, and enable SaaS partners, sourcing new prospects and nurturing existing partner relationships to drive commission-based revenue. The role involves collaboration across teams to achieve revenue targets and requires strong communication skills plus a problem-solving approach in a dynamic environment.
The Project Manager will oversee the successful execution of IT projects, ensuring they meet timelines, budgets, and business goals. Responsibilities include developing project plans, stakeholder management, issue and risk management, and leading application maintenance services.
As a Software Quality Engineer, you will ensure software quality and reliability by developing test strategies, automating testing processes, and improving agile testing practices in collaboration with stakeholders. Responsibilities include conducting exploratory testing, managing test suites, leading integration/testing, and driving continuous improvements in testing tools.
The HR Generalist will manage employee onboarding, relations, benefits administration, compliance with labor laws, and support performance management processes, contributing to a positive workplace environment.
The Data Engineer will analyze data needs, migrate data collection processes, implement data engineering jobs, develop testing plans, and collaborate with technical teams to ensure smooth deployment and operation of IT solutions.
The Customer Success Manager is responsible for guiding technology adoption among AvePoint's customers, managing customer relationships, developing success metrics, and ensuring product satisfaction throughout the sales cycle. This role includes providing technical guidance, conducting training sessions, and aligning AvePoint's product line to meet client needs. The CSM will also assist with contract renewals and identify strategies to enhance customer success.
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