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Lead Dynatrace implementations and optimizations, build synthetic monitoring, dashboards, alerting, log ingestion pipelines, and automation. Drive ServiceNow integrations, SLO/SLA monitoring, troubleshoot performance and ingestion issues, and support migrations using scripting and cloud/container expertise.

Lead Dynatrace implementation and optimization, build log ingestion pipelines, automate onboarding and monitoring tasks, integrate with ServiceNow, implement SLO/SLA monitoring, and troubleshoot complex performance and ingestion issues in cloud and containerized environments.

Configure and maintain Dynatrace monitoring: synthetic monitors, log ingestion, dashboards, alerts, and reports. Support application onboarding, troubleshooting, agent maintenance, monitoring automation, and documentation for observability.

Lead implementation and optimization of Dynatrace monitoring and log analytics, build ingestion pipelines and automation, implement synthetic monitoring, dashboards, alerts, and ServiceNow integrations, drive SLO/SLA and reliability initiatives, and troubleshoot complex performance and ingestion issues in cloud and containerized environments.

Analyze and map fiduciary systems, translate business needs into technical requirements and user stories, guide design/development using INVETS, apply TDD with Red-Green-Refactor, ensure compliance with Mexican fiduciary regulations, and produce fiduciary/accounting/trust fund reports.

Design and implement Kafka-based messaging and streaming solutions, define topic/partition and data contract strategy, build reusable publish/consume frameworks, ensure resilience and delivery semantics, enable schema governance and observability, and collaborate with architects and data teams to support event-driven integration.

Design and implement end-to-end AI architecture and LLM-based solutions for a Technology Risk product. Lead model orchestration, prompt engineering, API-first integrations, vector search, data pipelines, governance, explainability, and cross-cloud scalable infrastructure while collaborating with cross-functional teams to embed automation and intelligence into workflows.

Assess on‑prem hosts and dependencies, plan and provision cloud infrastructure, execute and validate migrations (UAT and production), tune performance, automate migration frameworks, collaborate with engineering and platform teams, manage release readiness, decommission legacy hosts, and document procedures and learnings.

Identify and catalogue residual NAS, CPU and object storage tied to decommissioned apps; analyze data to find decommission candidates; engage owners for approvals; raise and manage change requests; coordinate with Storage/Compute/Platform teams to remove infrastructure; track progress in Jira; produce reports and dashboards; improve processes and automation to increase throughput.

Design and implement ServiceNow solutions using best practices; build integrations and automation; implement FSM, S2P, CSM, and ITSM modules; develop ServiceNow scripts (Business Rules, Script Includes, Client/Server scripts, UI Actions/Policies, Fix Scripts); and collaborate with global teams to deliver platform-based integration and automation solutions.