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The NOC Tier 2 Engineer manages customer escalations, analyzes network issues, resolves service problems, and collaborates with teams for operational improvements.

Design and develop full-stack web applications with Microsoft technologies. Build databases, optimize SQL queries, and collaborate with stakeholders. Operate within Agile environments and utilize DevOps practices.

Design and implement features for frontend and backend, develop APIs, manage data layers, ensure cloud deployment, and collaborate with teams for high-quality solutions.

Design and develop applications on the ServiceNow platform, configure IT workflows, write scripts, and maintain integrations with external systems.