Answer inbound calls and handle live chats for clients’ businesses from home. Responsibilities include capturing leads, taking orders, scheduling appointments, sending messages, handling relay and legal intake calls, and making outbound calls when needed. Associates work in a fast-paced environment, meet quality and productivity targets, complete training, maintain reliable attendance, and use their own computer and internet connection.

Answer inbound and outbound client calls from home, capture leads, take orders, schedule appointments, send messages, handle live chat and relay calls, and complete legal intake. Associates work in a fast-paced environment with performance and attendance tracking. The role requires fluent English and Spanish, strong communication and computer skills, typing at least 30 WPM, reliable attendance, flexible scheduling, and participation in paid training and supported live-call development.