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The Technical Product Owner will analyze business requirements, collaborate with architects and development teams to design solutions, manage the product backlog in a Scrum environment, contribute to product strategy and road mapping, and provide stakeholder training and support.
The Technical Account Manager manages technical integration projects with external partners, ensuring proper implementation and compliance. Responsibilities include project delivery, stakeholder communication, technical consultancy, and documentation maintenance, all while maintaining client relationships. The role requires strong communication skills, customer orientation, and a background in IT.
Provide 1st level IT support following ITIL processes, handle tickets, diagnose and resolve incidents, maintain monitoring systems, update knowledge base articles, and manage problem management. Shift work required for morning, day, late afternoon, and rotating weekend shifts.
The Key Account Manager is responsible for achieving sales targets, delivering account plans, managing customer relationships, coordinating activities with the business support team, and ensuring compliance with contractual obligations. This role involves strategic alignment with internal teams and requires strong communication and presentation skills, as well as travel for client engagements.
The Sales Manager will manage key accounts by developing strategies to maximize profitability, achieve retention, and oversee the account management team. Responsibilities include creating account plans, utilizing CRM systems for activity reporting, coordinating team activities, providing training, and maintaining strong customer relationships. Travel to conduct meetings and interviews with merchants is required.
The Implementation Project Management Specialist will assist the Project Manager in implementation projects focused on the Japan market, manage project schedules, communicate with internal and external stakeholders, and ensure a successful transition to the Service Delivery team. The role requires creating and updating technical documents and maintaining project timelines with tools such as MS Project.
The Software Development Lead is responsible for managing the Digital Backoffice software engineering team, defining application architecture, coordinating with enterprise architects, and implementing software best practices. Key performance indicators include hiring success, team turnover, and quality metrics, ensuring a collaborative and effective development environment.
Responsible for managing, engineering, and operating all database services for Global Blue Group. Provides technical ownership of database technologies in a multinational DBA team. Delivers and maintains end-to-end monitoring capabilities for all database components. Collaborates with various teams and ensures IT security policies are implemented. Requires IT education and strong analytical skills with a minimum of 3 years of experience as a database administrator.
The Technical Account Manager oversees the implementation of Issuing Solutions, ensuring projects are delivered on time and within budget. Key responsibilities include managing stakeholder communications, supporting partner integration processes, and ensuring compliance with internal guidelines. This role requires a solid technical background and the ability to work collaboratively in a dynamic environment.
The GB Lounge Madrid Coordinator oversees the Lounge operations, manages a team of reception agents, maintains high service quality for international tourists, ensures compliance with refund operations, manages cash transactions, and fosters team motivation and cohesion.
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