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The Persistency Performance Lead will optimize renewal business processes for Home insurance, focusing on KPIs and collaborating with various departments. The role involves analyzing performance risks and opportunities, leading tactical initiatives, and managing data to derive insights for strategic improvements.
As a Data Business Analyst, you will analyze data requirements, ensure effective communication with stakeholders, and deliver insights to drive business value. Your role involves facilitating workshops, interpreting user requests, and providing alternative data solutions to enhance outcomes.
Seeking a Quality Assurance Insights Lead to drive quality and efficiency in processes using conversational analytics and auto QA methodologies. Responsible for crafting insightful reports, identifying trends, and making recommendations to enhance customer experience and streamline process efficiency.
Join First Central Insurance & Technology Group as an Underwriting & Assurance Analyst in Haywards Heath, West Sussex. Use your analytical skills to drive underwriting optimization and pricing performance, supporting business targets. Collaborate on projects, improve processes, and contribute to team knowledge.
As a Quality Assurance Assessor at First Central Insurance & Technology Group, you will ensure all policies and procedures are followed, contribute to positive improvements in customer experience, and analyze trends for continuous improvement. You will provide expert advice, conduct assessments, drive process improvements, and collaborate with teams for quality assurance. This role offers a generous starting salary, hybrid working options, and opportunities for professional growth.
The PMO Analyst at First Central Insurance & Technology Group will provide reporting, insight, and analysis on value delivered across the change portfolio and business. Responsibilities include data analysis, stakeholder engagement, reporting accuracy, and continuous improvement collaboration.
The Portfolio Insights Manager will provide reporting, insight, and analysis on value delivery across the change portfolio. They will collaborate with senior leadership to measure business outcomes and ensure value flow through the change system. The role involves data analysis, measurement, and communication to support business planning and decision-making.
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