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As the Head of Customer Support, you will lead a team of 25+ support agents, develop strategies to improve customer satisfaction, oversee daily operations, and create training programs for team development. You will collaborate with cross-functional teams to integrate customer feedback into product and service improvements.

The CRM & Sales Enablement Manager will enhance B2B sales effectiveness by managing the CRM system (HubSpot), optimizing sales processes, and developing training programs. Responsibilities include overseeing CRM workflows, ensuring data accuracy, leading API integration, and managing sales tools to support lead generation and sales efficiency.

As a Lead Gen & ISR Team Lead, you will develop and execute outbound lead generation strategies, manage relationships with demand generation partners, and lead a team of Inside Sales Representatives to achieve sales targets. You will optimize HubSpot for sales processes and align efforts with the B2B Marketing and Product teams.