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Mulberry England

Senior IT Support Analyst

Reposted 25 Days AgoSaved
In-Office
Chilcompton, Somerset, England, GBR
Senior level
Senior level
Retail
Provide 2nd/3rd-line IT support for head office and retail, troubleshoot POS/ERP/payments, lead incident and problem resolution, maintain systems and documentation, mentor support staff, and collaborate with infrastructure, security, and application teams to ensure service continuity and SLA compliance.
Top Skills: Active DirectoryAndroidApple IosAptos OmsCisco MerakiConfluenceDhcpEndpoint SecurityEntra IdErpGCPIphoneJIRALanmacOSManhattan WmsMicrosoft 365PaymentsPciPos SystemsPower BIPrima ErpPrintersRemote AccessRetail JSalesforce Service CloudSQLStock ManagementStore HardwareTcp/IpTulip EposVpnWanWindowsWindows 11
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