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As a Technical Support Specialist at Productsup, you will support clients by managing tickets, collaborating with teams to resolve inquiries, and improving client knowledge through documentation and internal projects. You will become an expert in the Productsup platform while engaging with clients and collecting feedback to enhance service quality.

As a Data Specialist at Productsup, you will help develop AI-based data capture solutions, ensure data quality compliance with GS1 standards, support global deployments, and collaborate with cross-functional teams to improve data management processes.

As a Customer Technical Support Specialist, you will assist clients in German-speaking regions with inquiries about the Productsup platform. You will manage daily support tickets, work with 2nd level support, and contribute to documentation and internal collaboration projects. Over time, you will analyze client satisfaction surveys and engage with the Product team to address client needs effectively.