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The Customer Success Manager will enhance customer outcomes by managing their journey with Heidi's technology, ensuring successful onboarding, driving adoption, and fostering relationships with healthcare professionals.

Lead the customer relationship lifecycle for major healthcare clients, ensuring successful implementation, adoption, and commercial outcomes while building executive partnerships and managing cross-functional coordination.

Lead integration strategies and build partnerships with EMR, EHR, and PMS providers to enhance adoption and impact. Collaborate cross-functionally to ensure commercial and technical alignment.

The Commercial Analyst will identify and prospect potential customers, execute campaigns, schedule meetings for Account Executives, manage sales cycles, and collaborate with various teams to optimize sales strategies.

Design and maintain scalable build systems, develop tools for faster iteration, automate processes, ensure deployment reliability, and collaborate across teams.

The Heidi Entry Program seeks smart young talents with a strong aptitude for various functions in healthcare. Applicants do not need prior experience; qualities like intelligence, judgment, and a desire for growth are prioritized. Successful candidates will help develop AI solutions that enhance clinician efficiency and patient care.

Lead backend feature implementation for a healthcare AI SaaS: design and deliver scalable Python services, optimize data storage, manage cloud infrastructure and message queues, build and secure high-performance APIs, integrate third-party systems, and collaborate with frontend and AI teams to ship production-grade, tested systems.

Heidi is seeking exceptional individuals eager to shape the future of healthcare through technology. This role is an EOI to join the Talent Community for future opportunities.

Heidi is seeking exceptional individuals passionate about improving healthcare through technology. Submitting an Expression of Interest allows joining their talent community for potential future roles in a fast-paced, inclusive environment.

As an SEO Content Specialist, you will create high-quality, SEO-optimized content, conduct keyword research, and improve on-page SEO while leveraging AI. You’ll collaborate with the GTM team to drive global growth and establish a scalable content production process.