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The Strategy & Operations Manager will drive critical strategic projects, improve customer experience, and enhance operational efficiency while leading cross-functional initiatives and establishing data foundations.

As an Operations Analyst, you'll handle customer queries, troubleshoot platform issues, contribute to compliance operations, and collaborate with cross-functional teams to improve customer experience.

The Account Manager will drive customer retention and growth for SMB and mid-market clients, managing accounts and improving product value. Responsibilities include account health oversight, upselling, and acting as a partner in benefits operations.

Build and maintain Kota’s employer and employee-facing UIs using modern frontend frameworks. Shape frontend architecture, create reusable components, ensure performance, accessibility, and observability, participate in planning and reviews, and own features through production.

Lead the People function at Kota, building talent strategies and performance systems while advising on benefits and collaborating with HR leaders and customers.